FAQ
Ask us anything
Everything people have asked so far about opening day, coverage, kids, languages, and what to do in the meantime. Something missing? Write to us and we'll answer (and probably add it here).
When does Renfrew Family Dental open?
Early 2027, at 2577 Renfrew Street in East Vancouver. Join the opening list and we'll email you the moment booking opens.
Are you accepting new patients?
Yes. We're a brand-new clinic and we're accepting patients of all ages, including whole families.
Do you accept the Canadian Dental Care Plan (CDCP)?
Yes, we participate in the CDCP. If you're not sure whether you or your kids qualify, ask us and we'll help you check.
Do you bill insurance directly?
Yes. We submit claims for you and you pay only your portion at the visit, with a written estimate before any treatment starts.
What if I don't have insurance?
You'll get written pricing before any treatment starts, and honest advice about what needs doing now versus what can wait.
Do you see children?
Yes, all ages. We recommend a first visit by age one or within six months of the first tooth, and we book whole families together.
What languages do you speak?
We speak English, Mandarin and Cantonese, including when helping with paperwork and insurance questions.
Will you have evening or weekend appointments?
Yes. Saturdays are part of the schedule from day one, plus a limited number of evening slots each week. Sundays aren't planned.
What makes the clinic 'modern'?
We are equipping the clinic with intraoral scanners, low-dose digital X-rays, and an in-house 3D printer for night guards, models, and surgical guides.
Do you offer sedation?
Yes, including IV sedation for longer procedures and serious dental anxiety. It's planned in advance with a consult, and we'll walk you through how it works when you book.
What should I do about a dental emergency before you open?
Contact your current dentist, call HealthLink BC at 811, or go to the nearest emergency department for severe swelling, uncontrolled bleeding, or facial trauma. Once we open, same-day emergency appointments are part of the schedule.
Where exactly are you located?
We're in Renfrew Village at Grandview Highway and Renfrew Street, a short walk from Renfrew SkyTrain Station. There's parking in the building, and we're also easy to reach by transit.
How do I get updates while the clinic is being built?
Join the opening list: one email when booking opens, plus the occasional build-out update as rooms finish.
Be first through the door
One email when booking opens, and the occasional update while the clinic takes shape.
